Servant Leadership

Do you know what train wreck from 1841 has to do with your organization’s structure? Or according to Frederick Taylor, what is the duty of management? Or why didn’t Henry Ford create teams on the Model T production line? If not, then maybe it’s time to have a short history lesson on management and see how ideas from the 19th and 20th centuries have infiltrated our organizations.

In IT, we significantly change technologies every decade. At the same time, we’re still employing management practices that are hundreds of years old. It’s about time to abandon this legacy. However, this is easier said than done. Old hardware and software can be easily thrown away, but “fleshware” cannot be replaced so quickly. It takes time to learn new habits, and old rules are hard to forget. Therefore don’t expect a simple cure-all solution. Fortunately, with three leadership principles, a lot of real-life examples and a bit of fun in this presentation, I will help you to understand the concept of servant leadership, and how you can help your team to deliver what your customers really need.


First presented at 33rd Degree Conference :: Warsaw, Poland :: 13 - 15 March 2013

Video (from presentation @ AgileEE 2015, Kiev, Ukraine)

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Bin Linders from InfoQ interviewed me about Servant Leadership after AgileEE 2015 conference. You can find the article at