Systems Thinking for Managers
How to Stop Firefighting and Start Changing the System
In organizations operating in conditions of high complexity, distributed teams, and intricate dependencies, problems are rarely isolated. Yet we often try to solve them locally: fixing a single process, improving one metric, or changing one behavior.
This usually leads to short-term improvements and long-term consequences we did not anticipate.
Systems thinking allows you to look at the organization from a broader perspective—to see connections, dependencies, and mechanisms that cause problems to reoccur. Instead of reacting to symptoms, you learn how to identify root causes and design interventions that genuinely change how the system works.
This training shows how to apply systems thinking in practice: to analyze business problems, work with change, and make decisions in complex environments.
Who is the training for:
This training is designed for people working within complex organizational systems who want to better understand their dynamics, including:
- managers and directors responsible for organizational change and development,
- leaders and executives seeking higher effectiveness and conscious business growth,
- project managers working on complex initiatives involving multiple stakeholders,
- Product Managers and Product Owners developing products and services with broad impact,
- Scrum Masters, Agile Coaches, facilitators, and trainers working with teams and organizations,
- team members who want to better understand challenges arising from work in complex projects.
What will you learn?
- How to apply systems thinking to real business problems
- How to use tools and models to identify dependencies that are not visible at first glance
- How to distinguish between simple, complicated, and complex problems
- How to map systems to better understand organizations, teams, and their relationships
- How to analyze system dynamics using causal loop diagrams
- How to recognize the delayed consequences of decisions
- How to identify leverage points where intervention leads to lasting change
- How to design changes that optimize the whole system, not just its individual parts
The training is highly interactive and workshop-based, using simulations and real business examples.
Training scope:
Systems Thinking – Foundations
Introduction to key concepts and assumptions of systems thinking
What a system is and why local optimizations fail
Identifying system elements and defining optimization goals
Understanding Complexity and System Dynamics
Anti-Agile Tetris simulation
– how focusing on local problems degrades overall system performanceDistinguishing between simple, complicated, and complex problems
Mapping complex systems as a shared understanding tool
Decision Consequences and Feedback Loops
Beer Game simulation
– delayed consequences of decisions in systemsModeling causal loop diagrams (CLD)
Analyzing change dynamics in organizations and teams
System Interventions and Sustainable Change
Identifying points of highest leverage in the system
Strategies for intervening in systems to achieve lasting effects
Working with real business case studies
Applying systems thinking in everyday managerial practice
Meet the trainer:
Agile coach and design thinking practitioner. He supports teams and organizations in building environments based on empathy, experimentation, and learning. Facilitator, certified trainer, and active member of the Agile community. He works with people who care about meaningful solutions and smart collaboration.
Outcomes After the Training
After completing the training, you will:
- be able to apply systems thinking to real business challenges,
- more quickly identify the true sources of organizational problems,
- learn how to improve the organization as a whole rather than isolated areas,
- understand the dynamics of change in teams and organizations,
- consciously design interventions that produce lasting impact,
- use the acquired knowledge to drive sustainable change.
The Result?
After this training, you will stop treating problems as isolated events. Instead of reacting to symptoms, you will understand the mechanisms that generate them—and make decisions that genuinely change how the organization operates.
What’s Included?
-
Lunch and coffee breaks
Two full days of training in a comfortable setting, with lunch and unlimited access to coffee, tea, and snacks. -
Practical materials
Tools, models, and frameworks organized and ready for immediate use in your daily work. -
Personalized certificate of completion
Formal confirmation of acquired knowledge and competencies, suitable for CVs or internal HR systems. -
Training led by an experienced practitioner
Based on real work with teams and organizations—no boring slides. -
Post-training implementation support
Guidance on how to apply systems thinking in your team and organizational context.
Frequently Asked Questions:
Are there discounts available if I choose to pay for the course with my own funds?
Yes, we offer special discounts for those who choose to pay for the course with their own funds. Please contact us to discuss individual terms.
Is it possible to spread the course payment into installments?
Yes, we offer the possibility of spreading the payment into convenient installments. For more information and details, please contact us.
Can I purchase a voucher for the training?
Yes, you can purchase a Training Voucher which will be valid for 12 months
Do I have to accept any terms and conditions before taking the training?
Yes, by registering for training, you accept the terms and conditions of participation
What are the rules on payment for training?
The final price of the training is based on the date of registration, not the date of payment of the invoice.
What if I am unable to attend the training after purchasing a ticket?
You can cancel your participation up to 7 days before the start date of the training or move to another available date.
What is included in the price?
The price includes:
- training materials and diploma (digital for online training).
- for Certified ScrumMaster training, the cost of taking the Certified ScrumMaster exam and one possible revision.
- cost of certification and membership fees in accrediting organisations for certified courses.
- lunch and coffee breaks for classroom courses.
The price does not include:
- accommodation and travel costs for participants.