What We've Learned by Scrumming Sales and Support Teams
For over two decades Scrum has been primarily used by Software Development teams. Ensuring transparency gives them a number of benefits, such as the ability to focus on value, experiment, improve and quickly react to new knowledge. Given its widespread adoption, it comes as no surprise that non-IT groups have shown interest in Scrum. However their context, product and situation often differ from teams delivering a software product, therefore their path to agility might also be different. Over the last two years, we’ve been working with a couple of non-IT teams experimenting with Scrum. During that period we’ve noticed a number of similarities, but also significant differences between software development and non-technical groups. We will give you overview of our experiences so that you’ll be better prepared for transforming your organization.
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