Get Agile #23 | Angel Diaz-Maroto | Making Reliable Promises

"The biggest responsibility of leadership is to ensure that promises keep on working on time," says Angel Diaz-Maroto, Certified Enterprise Coach, and Certified Scrum Trainer. During his recent visit to Warsaw, Poland, he joined Tomasz Wykowski from ProCognita to discuss the elements of reliable promises. Together, they look at building promises in a dynamic, agile environment, and how to create these on task, output, and outcome levels. Angel explains how reliable promises build trust, which creates a culture of responsibility that leads to responding to customers' needs and delivering results. He shares his thoughts on how promises work with the OKR method. Building on that, they discuss how different people react to challenging and stressful targets, and what can be the consequences of creating an unrealistic goal. Finally, Angel explains how the leader can move the organization from one that fails to deliver on promises to a company that creates (and deliver on) realistic goals.

Two books by Fred Kofman mentioned during the conversation:

Bob Dunham Generative Leadership website https://generateleadership.com/home/

Natalia Cordova and other members of the DM Agile Coaching team can be found at https://www.dmagilecoaching.com/our-team/

Picture of Angel Diaz-Maroto

Angel Diaz-Maroto

Angel is an experienced Agile coach, specialising in leadership development and organisational agility. He is the founder of DM Agile Coaching, the Agile Coaches Alliance and the Business Resilience Institute. He is also the creator of the LeadershipDancefloor and BRIeF frameworks.

Picture of Tomasz Wykowski

Tomasz Wykowski

The only Polish Certified Scrum Trainer, CST accredited by Scrum Alliance and LeSS-Friendly Scrum Trainer accredited by LeSS Company with over 20 years of experience in the IT industry. He specializes in digital transformations, helping organizations around the world successfully implement improvements. As an inspirational speaker and author, Tomasz is committed to developing leaders and teams, promoting a culture of innovation and continuous improvement.

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