Articles

Case Study Zappos

The culture of delivering WOW experience in Zappos

During our trips we always try to visit companies known for their unique culture and way of working. You might have read the stories from Toyota and Mazda factories from our stay in Japan. This time, we had a chance to spent almost two hours in Zappos headquarters in Las Vegas, NV. As there was no one else in our group except us, we could get answers to all our questions.

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Facilitator’s guide

Looking for proven facilitation techniques to help you run effective and engaging meetings? This download is a collection of practical tips and tools to help you organise and moderate workshops and team meetings. Learn how to prepare for your role as a facilitator, how to handle difficult situations and how to support your group in achieving its goals. Find out how facilitation can improve communication and collaboration in your team.

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How Agile is your Product?

Agile engineering practices is a misleading name. It suggests that only engineers should pay attention to them. Of course, there are many practices that are primarily aimed at engineers, but improving the process and paying off technical debt, requires approval from ‘those at the top’. The problem is that the decision-makers do not always see the value in refactoring and paying off technical debt. Rather, what matters to them is money, budgets, ROI, and delivering value to stakeholders.

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Menlo

Richard Sheridan – A Funny Thing Happened on the Way to Agility

We agile veterans know that simply transforming a company’s IT team to agility without affecting the rest of the business is the equivalent of putting a high performance engine and steering system inside of a freight train. You’ll likely get where you are going faster, but you’ll still go to the same places, hauling pretty much the same cargo. (Maybe just more of the cargo at the same speed).

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